You can rest assured that shopping with Airodite is safe. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.
Once you have placed an order you should receive a confirmation email shortly afterward. Your confirmation email may end up in your Junk/Spam folder, so please check this if you cannot find the email. If you have not received your order confirmation email please contact us.
Apologies you haven’t received part of your order. In some cases, especially during busy periods some orders may be sent out in multiple parts. Please be patient, we can assure you your entire order will arrive shortly. Please check your confirmation emails, if the item ordered is in your confirmation email, it will arrive shortly.
Once you’ve placed you order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox. When our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on the way!
Unfortunately, AIRODITE is unable to determine what customs charges may be applied to overseas shipments. All customs charges (if any) are applied at the discretion of the carrier and local laws. All customs charges will be payable by the customer and will not be covered by AIRODITE.
For more in depth information, we would suggest contacting your local customs office.